OpenTelemetry observability, simplified

Name: New Relic Observability Platform
Brand: New Relic

Instrument once, monitor everything, and migrate seamlessly with first-class OpenTelemetry (OTel) on New Relic. Unify metrics, logs, and traces from any source for complete, single-platform visibility.

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New Relic OpenTelemetry charts with integration icons

Complexity solved

Effortless OpenTelemetry for your enterprise

Get flexible instrumentation

Mix and match New Relic agents and OpenTelemetry SDKs. Maintain your dashboards, alerts, and workflows even as you migrate.

Secure, scalable, and open platform

A unified backend that ingests metrics, logs, traces, and events at scale—fully aligned to open standards.

See across apps and services

Make cluster health visible in minutes with automatic metadata enrichment and built-in Kubernetes dashboards.

Pay only for what you use

Get full access to all tools with simple, transparent pricing and our industry-leading free tier.

See how OpenTelemetry works
seamlessly with New Relic

QUICK INTEGRATION

Easily unify your data with native OpenTelemetry support

Normalize OTel data automatically into the New Relic full APM experience with with APM + OTel Convergence UI (Dashboards, service maps, errors inbox)
Use the New Relic Distribution of the OpenTelemetry Collector (NRDOT) to simplify setup for hosts, Kubernetes, and hybrid environments
Choose from OpenTelemetry software development kits (SDKs) or the OpenTelemetry Collector including OTLP traffic over gRPC HTTP/1.1
Monitor OTel Collector pipeline health to prevent data loss

Service map showing all dependencies along with metrics and logs

Distributed trace view showing services instrumented with OpenTelemetery working seamlessly with those instrumented

FLEXIBLE INSTRUMENTATION

OTel, New Relic agents, or a hybrid

Pick the instrumentation source that fits your workloads—open source, New Relic, or both
New Relic’s hybrid agents simplify migration and seamlessly avoid the “integration tax” as you embrace OpenTelemetry
100% backward compatible—no broken dashboards or duplicated alerts as you migrate
Get insight from all your data quickly with one connected experience, no matter the source

FASTER ROOT-CAUSE ANALYSIS

Faster debugging, better performance, complete context

Correlate data seamlessly to uncover root causes quickly
Access tailored data views for precise debugging—from logs and distributed tracing to transactions
Resolve issues faster and deliver optimal application performance

Error tracking page showing the stack trace, distributed traces and in-context log entities to quickly troubleshoot an issue.

INVESTED IN OPENTELEMETRY

New Relic’s first-class OpenTelemetry

New Relic is a CNCF OpenTelemetry contributor with dedicated engineering expertise
Stay ahead with continuous and latest OTel innovation and services tailored to your needs such as:
- Hybrid agents: Native OTel APIs on New Relic Agents, 100% backward compatible
- Infra NRDOT: OTel first host/Kubernetes monitoring with out-of-box infra entities and dashboards
- Collector Observability: Monitor OTel Collector pipeline health to prevent data loss
Join us for an open discussion in our CNCF Slack channel or Explorers Hub